Who we are
X Smile ("we", "us", or "our") operates this website and dental practice. This policy explains what personal information we collect, why we collect it, and the choices you have. If you have any questions, contact us at hello@halcyondental.com.
Information we collect
We only collect the information we need to provide dental care and run our practice:
- Your name, email address, and phone number when you book an appointment or contact us.
- Appointment details such as the treatment requested, preferred dentist, date, and time.
- Any message or information you choose to share with us.
- Payment information is processed securely by our payment provider. We never see or store your full card details.
How we use your information
- To schedule, confirm, change, and remind you about your appointments.
- To respond to your enquiries and provide the care you request.
- To send you service messages related to your bookings.
- To meet our legal, accounting, and regulatory obligations.
We do not sell your personal information, and we do not use it for advertising.
Who we share it with
We share information only with the service providers that help us run the practice, such as our email provider and our payment provider. These providers may only use your data to perform their service for us. We may also disclose information where the law requires it.
How long we keep it
We keep appointment and patient records for as long as we are required to by law and professional guidelines, then delete or anonymise them.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to how we use it. To make a request, email us at hello@halcyondental.com.
Security
We protect your information with encrypted connections, hashed passwords, and access controls. No method of transmission is ever completely secure, but we work hard to keep your data safe.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.
Contact
X Smile
1120 Barton Springs Rd, Austin, TX 78704
hello@halcyondental.com
(512) 555-0199